Support
Submitted: Tuesday, Mar 30, 2021 at 16:19
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David J25
Just wanted to say first time I have had to use support & it was great. Decided to use the online chat option. Michelle initially notified me she was on a call & once free helped solve my problem.
I had a few glitches with Firefox locking up, but Michelle stayed helping through it all.
Reply By: Member - Cuppa - Tuesday, Mar 30, 2021 at 18:41
Tuesday, Mar 30, 2021 at 18:41
I had reason to contact Michelle a short time ago via the 'online chat'. She sounded like she was juggling a few calls at the same time, but she knew what I needed to know & was clear in communicating it. It is the second time I have sought tech advice this way & feel that it is one of the significant advantages Exploroz have over the competition when it comes to their products.
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Reply By: ExplorOz Team - Michelle - Tuesday, Mar 30, 2021 at 20:38
Tuesday, Mar 30, 2021 at 20:38
Thank you gentlemen (David J25 & Cuppa) - that means a lot to see a post like this. Although today has given me a headache you've both put a smile on my face.
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