Download error Auto sync

Submitted: Sunday, Feb 11, 2024 at 17:25
ThreadID: 146966 Views:490 Replies:3 FollowUps:1
Hi, I keep getting a message in a red rectangle saying auto sync failed. Check settings. Can somebody help me with that I can’t send to get rid of it please
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Reply By: TrevorDavid - Monday, Feb 12, 2024 at 05:50

Monday, Feb 12, 2024 at 05:50
Graeme

Try this,
Swipe the app closed and any other app you have open, clear your devices cache & reboot it. Good for your device at the very least. Then if the problem persists, in the App go to Settings , Data Manager and reduce the page sizes you are trying to sync.

Regards

TrevorDavid
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AnswerID: 645278

Reply By: Member - Brenda C - Monday, Feb 12, 2024 at 19:59

Monday, Feb 12, 2024 at 19:59
Hi Graeme,
Did you solve this. I am having the same issue?
Thanks very much
AnswerID: 645280

Follow Up By: Member - McLaren3030 - Tuesday, Feb 13, 2024 at 06:26

Tuesday, Feb 13, 2024 at 06:26
Hi Brenda,

If you “log” a request with the help desk, the most knowledgeable people on the forum will be able to help you.

Macca.
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Reply By: Graeme H8 - Monday, Feb 12, 2024 at 20:13

Monday, Feb 12, 2024 at 20:13
Hi, I didn’t quite understand it, so I downloaded all the places, treks, meds files which I hadn’t done and that fixed it
AnswerID: 645281

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