Personal treks created in WEB app online not syncing to IOS and PC app

Submitted: Friday, Feb 09, 2024 at 22:15
ThreadID: 146947 Views:413 Replies:2 FollowUps:1
Has anyone had the following issue and if so how was it resolved,

I have created some personal treks on my PC - using the online/web app which utilizes the 2024 map set. These are clearly visible and exist online.

Despite this they are NOT syncing to either my iPhone / iPad or PC Traveller apps.
I have ensured i am logged in to the apps, updated details and tried syncing manually. Nothing seems to bring them across.

The only thing that is different appears to be that my devices all run the 2023 map set. Could it be that a trek created in 2024 maps cannot sync to devices running 2023 version?

Any suggestions gratefully accepted.
Regards
Scott
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Reply By: TrevorDavid - Saturday, Feb 10, 2024 at 09:34

Saturday, Feb 10, 2024 at 09:34
Scott

Do you have the Treks tab enabled in the map layers filter on your devices?

Regards

TrevorDavid

dontyajustluvit

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AnswerID: 645264

Reply By: Member - Scott W7 - Saturday, Feb 10, 2024 at 11:02

Saturday, Feb 10, 2024 at 11:02
Yes, Treks is visible in layers.
I can also see Treks in the Search function - unfortunately just not the ones i created via the Web app.
AnswerID: 645266

Follow Up By: TrevorDavid - Saturday, Feb 10, 2024 at 12:38

Saturday, Feb 10, 2024 at 12:38
Scott

Sent you a member message.

Regards

TrevorDavid
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