EOTopo HiRes download stuck at 24/65
Submitted: Monday, Jan 10, 2022 at 10:07
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Member - Markus M
Hi, is anyone else experiencing the HiRes
EOTopo download getting stuck at pakage 24/65. This is a new install and I've tried this on an iPhone and an iPad. Same result. Any assistance would be much appreciated. I have also sent an email to HelpDesk. Will let you know any outcome.
Reply By: Member - Soft-Roader - Monday, Jan 10, 2022 at 10:53
Monday, Jan 10, 2022 at 10:53
Yes, me too. Then it stalls again later. Just close the app, reload, and download again - it saves the first 24, so from memory you just click "continue". Had to do it perhaps three or four times to get the complete set.
AnswerID:
639050
Reply By: Member - Markus M - Monday, Jan 10, 2022 at 11:14
Monday, Jan 10, 2022 at 11:14
Lachlan replied and it did happen to him as
well. He noted that we may have to try a number of times by closing and reloading the app and continue with the donwload.
I did that and indeed after a few attempts the download continued passed 24/65. I managed to download the HiRes package successfully. Now I'm experiencing the same issue with XHiRes package. I will use the same approach and hopefully I will manage to successfully download all
EOTopo packages.
AnswerID:
639052
Follow Up By: Member - Soft-Roader - Monday, Jan 10, 2022 at 19:37
Monday, Jan 10, 2022 at 19:37
Yep... my experience too. Unsure why - I am guessing a server time-out at the OzExplorer end.
And FYI, I have no idea what the last sentence actually means, but suggests I am somewhat technically minded, which makes me feel better as I have no idea really.
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Reply By: Peter N22 - Wednesday, Feb 02, 2022 at 16:06
Wednesday, Feb 02, 2022 at 16:06
I experienced this with both hi-res and xhi-res downloads. I found that by closing the app but not logging out of my account, then turning the iphone off and back on, then re-opening the ExploreOZ app, I could restart the download from where it had previously stopped.
Repeated this several times and finally loaded both downloads sucessfully.
Regards, Peter
AnswerID:
639324