swift 500 caravan cook top

Submitted: Monday, Jun 27, 2022 at 10:21
ThreadID: 143940 Views:5242 Replies:8 FollowUps:10
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Good morning all you caravaners,
To the Travellers that have a swift 500 cook top in there vans has any one heard about them blowing up and is there a national recall on them. Also if there is does it apply to the oven type like cook top and oven or does it only apply to those that have just a cook top only ??
looking forward to your replies.
Broodie H3
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Reply By: Member - John - Monday, Jun 27, 2022 at 10:42

Monday, Jun 27, 2022 at 10:42
Good morning, applies to both oven and cook top for those made after a date in 2016 - 2018, I think. Pretty sure there was a post on here with the dates.
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Reply By: Zippo - Monday, Jun 27, 2022 at 10:49

Monday, Jun 27, 2022 at 10:49
Here is a link
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Follow Up By: Nomadic Navara - Monday, Jun 27, 2022 at 13:25

Monday, Jun 27, 2022 at 13:25
If you go to that link you will see a link "Model list.pdf" Click on that list and you will get a PDF file of the models under recall.


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Follow Up By: Glenn C5 - Sunday, Jul 03, 2022 at 10:50

Sunday, Jul 03, 2022 at 10:50
What is the difference between a model 502BSP and 502BHSP .What does the H represent
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Follow Up By: Member - McLaren3030 - Monday, Jul 04, 2022 at 09:15

Monday, Jul 04, 2022 at 09:15
Hi Glenn,

That is probably a question best answered by Swift themselves. Although, have you tried to “Google” the question?

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Follow Up By: Member - McLaren3030 - Monday, Jul 04, 2022 at 09:20

Monday, Jul 04, 2022 at 09:20
Glenn,

A quick “Google” search has revealed that the 502BSP has 4 gas burners, and the 502BHSP has 3 gas burners and 1 electric hot plate.

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Follow Up By: Glenn C5 - Monday, Jul 04, 2022 at 09:35

Monday, Jul 04, 2022 at 09:35
Thanks Macca. No I didn't google it . Thought I would leave it to the experts Cheers Thanks for the info
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Follow Up By: Member - McLaren3030 - Monday, Jul 04, 2022 at 09:57

Monday, Jul 04, 2022 at 09:57
Hi Glenn,

Hey, I am not an expert, just someone who knows how to do their own research, no offence intended.

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Reply By: Member - Broodie H3 - Monday, Jun 27, 2022 at 11:40

Monday, Jun 27, 2022 at 11:40
thank you both for the information I have just checked our van and as far as i can see it does not apply to us but BUT i shall get a gas fitter to check the whole stove out thoroughly first and see how we go from there as ours was built in 2015.
thank you both for your responses so quickly
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Reply By: Member - Jack - Monday, Jun 27, 2022 at 11:53

Monday, Jun 27, 2022 at 11:53
This may help:

The ACCC has just revealed a recall notice has been issued for Model Numbers: 502BHSP, 502BHFW, 502DHSP, 502RHSP, 502SHFW, 502SHW, 502WBHSP, 503BHSPM, 503BHSP, 503BHSPMLG, 503BHSW, 503DHSP, 503RHSP, 503SHSPM, 503SHSW and 503BHSPN. This affects models supplied to customers from January 1, 2019, until June 1, 2020.

The hurrieder I go, the behinder I get. (Lewis Carroll-Alice In Wonderland)

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Reply By: Member BarryG - Tuesday, Jun 28, 2022 at 11:57

Tuesday, Jun 28, 2022 at 11:57
My understanding is this:
ALL Swift 500 cooktops and cooktop/ovens are banned from use, until that ban is lifted. Those owners whose Swift appliance model is included in the published list and whose Swift appliance manufacture date is inside the published period are advised to register with Swift and to await correction measures. The model number and manufacturer date is on a label on the underside of the lid. Open the lid fully and the label should now be at the top left corner (with a tick mark against your model number).
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Follow Up By: Nomadic Navara - Tuesday, Jun 28, 2022 at 20:14

Tuesday, Jun 28, 2022 at 20:14
There were a few interim warnings about not using Swift 500 series cooktops. When the survey of what was at fault was completed, the ACCC issued the definitive directive. You can lookat that recall at Casale Trim Co Pty Ltd t/as Swift Group 500 Series Cooker/Grill and Cooktops. You will see that under the preamble the following words:

"Product description
500 Series Cooker/Grill and Cooktops
See attached Model list"

Below that is a link to the list of affected units. All the affected units had one thing in common, they all included an electric element. The units with the electric element had different gas pipes under them to the others. It is these that are the faulty units and they are the ones under the recall. None of the others with a different layout are involved in the recall.

However, the other Model 500 units, no matter what the age are still subject to the regular maintenance checks that are specified by the manufacturers.



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Follow Up By: Member - McLaren3030 - Wednesday, Jun 29, 2022 at 08:57

Wednesday, Jun 29, 2022 at 08:57
PeterD,

Unfortunately the ACCC issued a blanket ban on using the gas side of All Swift ovens and cooktops, the electric element is still ok to use. Until the ACCC modifies their original ban to only include the models that have been identified, the blanket ban remains in place.

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Reply By: Member BarryG - Wednesday, Jun 29, 2022 at 00:12

Wednesday, Jun 29, 2022 at 00:12
Thanks Peter,
My model is a 4 gas burner one, so not included. But when I called Swift to confirm that I was “in the clear”, they advised that I was not to use it until the ban was lifted????
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Follow Up By: Member - McLaren3030 - Wednesday, Jun 29, 2022 at 08:59

Wednesday, Jun 29, 2022 at 08:59
Yes, that is correct. The ACCC issued a blanket ban, until this has been modified, all swift cooktops and stoves should not be used.

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Reply By: Errol K - Sunday, Jul 03, 2022 at 08:50

Sunday, Jul 03, 2022 at 08:50
I believe this matter has been badly handled by all parties (ACCC, Swift, caravan manufacturers and sales outlets). The blanket ban was applied by the ACCC via their original direction to Swift Appliance Group; that direction being shared by Swift Appliance Group with their customers on 8 Jun 2022 (see https://www.swiftappliancegroup.com.au/). Subsequently ACCC issued a direction / recall (https://www.productsafety.gov.au/recalls/casale-trim-co-pty-ltd-tas-swift-group-%E2%80%94-500-series-cookergrill-and-cooktops) dated 23 Jun 2022) which could easily be interpreted as limiting the application of the original direction to Swift Appliance Group to certain (listed) model numbers which were available for sale to Caravan, Camper and Motorhome manufacturers (between) 1 Jan 2019 - 1 Jun 2020. There was no mention of the previous ACCC direction to Swift that all models were not to be used. One could argue that the original total ban on use of all models notified to manufacturers by Swift (8 June) still applies as the ACCC recall (23 June) now only applies to those models sold between 1 Jan 2019 - 1 Jun 2020. One could equally argue that the blanket "do not use" notice (8 June) has been "modified" by the ACCC notice dated 23 June to only apply to certain models. I am aware of manufacturers who have notified customers that the latter interpretation applies. That is, only identified models sold between specific dates are affected. I have tried and tried to contact Swift Appliances Group but to no avail.
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Follow Up By: Member BarryG - Monday, Jul 04, 2022 at 14:18

Monday, Jul 04, 2022 at 14:18
Thanks Errol.
I agree with your points. I too have tried unsuccessfully to contact Swift for clarification. I have also emailed the ACCC and await their reply.
The ACCC originally contacted Swift to make them aware of the problem. Swift contacted its customers and told them that they had been advised by the ACCC of a total ban of Swift 500s. Some of those customers were caravan manufactures who have contacted their customer base. The ACCC has now published the recall list which limits the scope of the problem. I am not aware of the original ban being made publicly available. So, any second-hand purchasers are "in the dark". If they hear of the problem (in van parks, forums, etc.) and subsequently look online for recall information, the only official notice they will find will be the limited recall notice, which will exclude many installations. Those excluded will think that their appliance safe to use.
I agree - it's a mess !!!
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Reply By: Glenn C5 - Wednesday, Jul 27, 2022 at 12:31

Wednesday, Jul 27, 2022 at 12:31
Update on the ovens.Check the Swift Appliances web site
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